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About Us

Highlands Residential Mortgage Mission Statement- To provide professional real estate financing to the communities we serve, emphasizing quality service to our customers. Leveraging on decades of experience, we're committed to increasing home ownership opportunities for our clients by bringing customers and industry partners together.

Experience:  relevant to the present...and future

Our history is the foundation of our company and one of the reasons we're so confident of its success in the future.  Highlands Residential Mortgage’s  management team is led by Chairman, William R. Starkey, Sr., President & Chief Executive Officer, Kenneth G. Hickman and Managing Director, Brian R. Starkey.  The team as a whole brings over 100 combined years of mortgage banking experience to the company.

A collaboration of founding Partners Bill Starkey, Sr. and Ken Hickman produced a national production franchise which began in 1992. At AccuBanc, the team grew the company from a small regional mortgage company to a national leader in the industry. From 16 retail offices and 1 wholesale office in 1992 ($650 million in originations), the company grew to 84 retail offices and 16 wholesale office by 1998 ($13.2 billion in originations), making it the 18th largest originator in the U.S. Bill and Ken accomplished this success by building a team of professional, dedicated individuals committed to their own personal growth and dedicated to the ongoing success of the company.

We believe the team's experience provides solid, real-world value to our customers, employees and industry partners -- solid value for the present and beyond.

Our History

Founded and based in Texas,  Highlands Residential Mortgage ("Highlands") has served the state since 1989.  Current executive management purchased the company in March 2010 and established its headquarters in Rockwall, Texas. 

Shortly after the company’s purchase in 2010, Highlands Residential Mortgage's executive team embarked upon an expansion program to grow the company's presence in Texas. Very soon thereafter, the company grew to include additional state lending authorities, with a focused emphasis on incorporating our values of strong production, excellent operations and strict compliance into all future growth.

In September 2010, the company’s headquarters were relocated from Rockwall, Texas to Dallas. In the summer of 2012, Highlands purchased ViewPoint Mortgage, adding 8 offices in Texas and Oklahoma, as well as over 25 highly qualified, enthusiastic loan originators. Under the leadership of Ed Bratton, Division President, the ViewPoint acquisition resulted in just the kind of growth Highlands targets: people at the top of their game motivated to elevate themselves — and the organization they’re part of — to the next level.

Growth requires solid relationships with financial partners who provide the ability to fund and invest in the company's loans. Executive management's deep, broad and longstanding experience in the industry have enabled these relationships to be established -- and to flourish.  Credit and correspondent relationships with leading players in the industry enable Highlands to offer innovative mortgage products -- all with the goal of providing our customers with flexible and affordable loans. Our experienced operations staff underwrite virtually all of our mortgage loans funded by our warehouse lines of credit, ensuring quality and allowing quicker closings for our clients.

Highlands Residential Mortgage has heavily invested in the most up-to-date technological support in the industry. From loan origination to underwriting to closing to post-closing and QC, our systems are designed for customer service, streamlined operations and strict compliance with all applicable Federal and State laws.

The Future

Highlands' Executive management team brings an impressive legacy of accomplishment in the mortgage industry.  This strong history, together with an outstanding team of origination and operations professionals, positions Highlands Residential Mortgage for a bright future.  We are poised for expansion, confident in our ability to identify growth opportunities, and integrate them successfully into our company.

Highlands Residential Mortgage, Ltd. NMLS #134871
12001 N. Central Expressway, Suite 750, Dallas, TX  75243
Office:  (469) 402-1200
Copyright © 2020 Highlands Residential Mortgage, Ltd.
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